PMS or property management software goes by many names. There are many types of PMS related software often packaged as modules and sold with other bigger software packages such as inventory trackers & booking systems. A typical PMS setup would be to have a database of all assets, PMP (preventive maintenance program) routines, reporting levels, workorder processes which all tries to update key people on breakdowns, routine maintenance checks or guest complaints.
PMS Pricing is usually subscription based and can cost around the salary of 1 to 3 regular staff per month. Most high end resorts use some sort of PMS to manage the works. Smaller low budget resorts mostly do not use PMS and manages their work just fine, so what gives?
Why is PSM a neccesity and why does it cost arms & legs? Are there ways to achieve the benefit of using PMS without buying in to the bogus sales pitch thats also usually packaged with PSM package? The answer is yes PMS is an important part of any maintenance or engineering setup and its entirely possible to build a free PMS suited to any particular business. A powerful PMS can be stiched together using a combination of free online services to achieve the same result with zero budget.
A typical such system would include an online calendar such as google calendar (for scheduling tasks), Trello (good mobile support & kanban style cards), google sheets (for data analysis & collection), IFTT (for connecting the other services and google forms (for data collection and db). These are all free but extremely powerful and customizable tools ideally suitable for managing small to mid size businesses for use as PMS proper.
Innovation is not always investing in the next bloatware in the market but to make use of low cost, high tech services to advantage and improve on existing setup.