Morning briefings..

In theory it ought to be about planning the work for the day; about passing relevant information to the workers for the day, but in practice its very different. Although most resorts do not employ the procedure of morning briefings, some better managed resorts do. The idea is of course to focus the work. However it’s also the chance for the supervisors or middle managers to do a little bit of showing off and impress upon the workers who is the boss around. It maybe a side effect of bad upbringing or a sign of inferiority complex but it’s very prevalent in resort life. Maybe we need better talent up there where it counts.

We have had reports of supervisors doing briefing for a full hour in some resorts, just making it a long long rant going over the same thing. Also the general idea to conduct briefings does not somehow seems to be known by those who do that. In some such briefings the sequence goes like this

· Find fault with somebody and start attacking him/her.

· Inform tid bits of useful info to the work for the day

· Go a long rant about how he (supervisor/manager) came to this position.

It’s a sure way of demoralizing workers by these things while some senior managements are not aware of the drudgery their workers struggle with. Of course life has ups and downs but most resort workers are keeping up just with things like this on a daily basis to survive in the workplace.

Mayday at Maldives, the drudgery continues…

Isn’t it ironic that most resorts in Maldives still do not recognize May 1 as a public holiday despite Mayday being officially declared a public holiday in 2011 by then president Nasheed? It shall be more so, considering the fact that this affects tourism workers who are by far the most productive workers and the most deserving of a Mayday break from workplace. However stubbornness have it, that its always the unproductive, demoralized, polarized civil workers who gets all the benefits while the resort workers toil hard, unloved and uncared for. This is not to belittle the civil workers,  but to emphasize a massive wrong doing done to resort workers which nobody seems to notice. On the issue of Mayday, it is indeed past time that we seem to come to a conclusion about which is a public holiday, which is a govt. holiday, a bank holiday, or a religious holiday or whatever. Currently the resort HR’s are still sticking to an outdated portion of the hard-fought-and-almost-lost-cause-called-labour-rights-bill which has a section for “miscellaneous matters” where it  says:

“public holiday” shall mean Fridays, Day of Commemoration of the Birth of Prophet Mohamed, Day of Commemoration of the Maldives converting to Islam, Independence Day, National Day, First Day of Ramazan, Day of Eid‐ul‐Fitr, Victory Day, Republic Day, Hajj Day and Day of Eid‐ul‐Ad’ha;”

Links:

http://en.wikipedia.org/wiki/International_Workers’_Day http://minivannews.com/news-in-brief/may-1-designated-a-public-holiday-to-mark-labour-day-19395

 http://www.miadhu.com/2011/04/local-news/labour-day-may-1-to-be-public-holiday-in-the-maldives/

 http://www.presidencymaldives.gov.mv/Index.aspx?lid=11&dcid=7288

 http://www.sun.mv/17869

 DO

Striking thoughts… (Add yours below)

A strike in its abstract sense is an amazing social organism. It has its own heart and beat, and most likely will be  unpredictable. Nor will its goals be clear or targets definite.

It could be like fire,

mist or snow

or anything for that matter

(forgive the poetic part)

but its hard to define. :)

At least that’s the sort of past 45 or so strikes that has happened in various resorts in the country to various degrees. But of course there are rules to follow. TEAM (tourism employees association of Maldives) is forever at pains to stress this point that employees shall always play by the rules. But who is TEAM when the employees rights are in jeopardy? Its like the perpetual battle between the parents and the children. The children puts on tantrums, win or loose their cause and ultimately falls to the protective umbrella of family. Likewise, even though most resort employees are not paying members of TEAM, they are always ready to help when an employee is thrown out of a resort for a strike. Anyways…

Incomplete info, or superiors deliberately raising workers expectations such as that of a yearly bonus or the next month’s service charge to motivate the team for a full season etc, are all fine ingredients for a destructive strike. The potent wisdom in this situation is to deliver as much was promised. The language barrier is also another factor which contributes a lot to misunderstandings which develops in to full scale riots.

The perception that others are crooks (especially the accountants) have connotation with the ghastly belief that ghosts predominantly live in dirty places such as cesspool etc! But objectively thinking, one can can arrive at the absurdity as to why ghosts shall live in such places when we loath such places. So it could be our conscience or the inverse of that function that makes us believe that only we are clean and others are dirty. This is not about exonerating the class of people called accountants but it won’t harm to be a little generous as to believe that people can actually be honest.

And then there are the leaders. Some lead not by knowing they are leaders but it takes others to realize who is leading whom in a strike situation. In a basic primitive sense, a leader must have strong vocals chords to be able to lead the sheep over the din of dissenting voices. In this situation the leader needs not to have coherent ideas or grand plans, but a high decibel voice to command and shout back at dissent. Its not about answering point by point, but rather thwart discussion by noise!

The utility of having a docile spokesperson to liaise with the management or owners is a very prominent need for a runaway strike as its leaders use such a person for such use!

Arriving at the value of a withheld service charge or a defrauded bonus in a resort situation is a possibility if people are willing to use their brains. A resort works like a clock with many cogs and wheels turning in their routines. Each cog and wheel is bound by its design parameters (in this case things like confidentiality and non-disclosure agreement etc). However short of stealing company’s data to justify a strike, employees can achieve the same result like by following the narrative of the three blind folks who tried to describe the elephant! Forgive the round about way we describe this but, each was wrong individually but collectively they were able to describe the thing they never saw! Likewise, a simple collaborative spreadsheet model (on Excel for eg) could provide some limits to what can be expected for a given period of time, with such and such occupancy, room rates etc. But where is the utility of going through all this when we have a better hunch? But then again, is a hunch good enough when enough is not enough? :)

Paradise accused of prostitution

Villa group's Flyme airline

Villa group's Flyme airline grounded

In an evolving political dispute heating up between the ruling MDP and the opposition coalition, the latest victims seems to be Villa Group of hotels and their own airline Flyme. Apparently responding to calls to close down  prostitution centres  in the big demonstration held on Friday, the administration responded by sending police and tourism officials to Paradise island to check on the spas in the island. Embroiling in an increasingly political battle, the tourism ministry sent orders to close the spa operation in Villa’s 5 resorts which the resort politely declined citing legal inconsistencies. Villa’s own Flyme airline which ferries tourists and locals to the area around Maamigili island airport has also been grounded yesterday by order from civil aviation authority citing safety concerns. This is in contrast to the fact that other local airlines have never been similarly grounded following major incidents.

Its unfortunate that political scores are being settled against critical infrastructure and tourism facilities which are the mainstay of economy of the country. It is in the interest of the country to keep tourism industry in firm stable footing and to insulate the industry from  political infighting as  tourism industry is critical for the economy.

Ayada Maldives opens

Ayada Maldives

Ayada Maldives

The latest resort to join the resort list opens quietly on 30th September and the resort looks absolutely stunning. The resort is quite far from Male’ but is actually another addition to growing  tourism in the south.

The specialty about the resort will be its Turkish theme in services and concept, such as the Hammam (steam bath), the Turkish hookahs (smoking water pipes) etc.

Here are some quick facts about the resort.

  • distance: 268 miles south of the capital Male
  • size: 150,000 square metres
  • number of rooms: The 112-villa
  • 33 Beach Villas,
    4 Beach Suites,
    14 Sunset Beach Suites,
    33 Ocean Villas,
    11 Sunset Lagoon Suites,
    16 Sunset Ocean Suites
    1 duplex Ayada Royal Ocean Suite.
  • seven restaurants
  • an extensive 3500 sqm AySpa
  • Health Club managed by ESPA
  • dive and water-sports centre
  • kid’s club.
  • investment: $110 million
  • proposed number of staff: 350
  • rooms price range: 1300$ to 10000$

links:
http://www.asiatraveltips.com/news11/3110-AyadaMaldives.shtml

http://maldives.net.mv/3689/ayada-maldives-resort-opens/

http://ayadamaldives.com/

http://www.hurriyetdailynews.com/n.php?n=turkish-firm-to-open-luxury-hotel-in-the-maldives-2011-07-25

 

Laamu Asseyri given to JResorts

asseyri project at Laamu Gan

proposed design of the Asseyri Project


Laamu Asseyri project could be the next best thing to come to Maldives tourism. Asseyri (or Beach) project was thought up to cater for the growing calls to start mid-market tourism in the country. Tourism experts have called for such a concept for a long time. With the new Assyri concept, guest rooms will be built on the western beach side of Laamu Gan on approximately 25 acres of land. There will be two resorts with 300 beds each, 79 guest houses and recreational facilities.
laamu gan asseyri project

location of Asseyri highlighed in red


The selling point for new Asseyri based tourism will be to be able to give lower room rates than conventional resort islands which is perfectly feasible as existing resort islands operate at very high profit margins.

However the concept does not seem to have generated a lot of interests and only 3 parties are known to have proposed bids to build the facilities. The winning bidder is JResorts which is already struggling with a string of undeveloped islands and barely managing to keep afloat their only running resort at Alidhoo. However there is still potential for this idea as Laamu area is being expanded for tourism.

Laamu Gan Asseyri project will consist of 2 resorts and 69 guest houses

Laamu Gan Asseyri project